How Do I Sign Up?

If you are a current active Dreyer patient aged 18 or older, you can sign up for MyChart during an appointment or call your provider's office to ask about MyChart. You can also click here to sign up online. Proxy access by a parent or guardian is available for patients under 12 years old. An access code will be generated and you will receive a letter with instructions on how to complete the sign-up process and log in to MyChart.

What if I need assistance?

If participating MyChart patients have problems with access or questions about how to use MyChart, they may telephone 630-906-5161 for assistance. Registered users may also send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or send a message to MyChart Support after logging in by opening the Message Center menu and selecting 'Ask MyChart Support.'

Is MyChart confidential?

As always, your medical information is kept confidential. Health care is a very personal, private subject, and you should feel comfortable using the secure MyChart services.

How is my information secured and protected?

User names and passwords provide two layers of authentication. They are stored in an encrypted database that is isolated from the internet. All communications between you and Dreyer are carried over a secure and encrypted connection. Dreyer will use MyChart only for computer-based electronic medical communication. While you may receive internet email messages notifying you of new messages in your MyChart inbox, these emails will not contain any confidential medical information. The information you view in MyChart is encrypted at the highest level possible.

How do I access my Child's or other family member's records?

MyChart proxy access allows an individual to access MyChart functions on a patient's behalf. For minors under 12 years of age, a parent or legal guardian is eligible to become the patient's MyChart proxy user. Adult patients can also give access their record by designating a proxy, such as a spouse or adult child.

How do I set up MyChart proxy access?

MyChart proxy access for patients under 12 years of age can be requested during an office visit. The Minor MyChart Proxy Consent form needs to be completed and signed, with a photo ID verified, in the office. For adult patients, the MyChart Proxy Consent form needs to be signed by the patient and the person to receive access. If the patient is medically diagnosed to be mentally incapacitated, the appointed Power of Attorney must sign the form. Contact your doctor or provider's office for forms and information.